FAQ – Frequently Asked Questions

Courses and workshops

What is the difference between courses and workshops?

We distinguish between courses that last several days on a regular basis and workshops that are held on only one to three days. Courses can last from 1 week to 6 months and workshops from 4 to 8 hours in one day.

Are you doing timed lessons or school lessons?

In the EMS Cologne and Berlin you always get one time hour, so a full 60 minutes.

Do I have to book and pay for long-term courses for 5 months or can I drop out in the middle? Can I also book only 2 months instead of 5?

The long-term courses can be booked for the entire period and cannot be canceled. You can also make up missed lessons up to a total of 15 hours in the tutoring or in a parallel course on site or online, live. More about this under the next point.

What if I am sick or unable to come, can I make up the lessons for free?

Yes you can – and free of charge. You have the opportunity to catch up on missed lessons either in the tutoring session, which takes place once a month, or in one of our parallel courses – as long as there are free seats and courses available. If seats are full, only one additional seat will be provided on the side. No more than a total of 5 days (15 hours) may be made up in PRODUCER beginner parallel courses. In the COMPOSER COURSE it is 3 days (9 hours) and in the PRODUCER advanced course it is 2 days (6 hours).

You can book the tutoring free of charge 5 days in advance by sending an e-mail to: [email protected] It is NOT intended as a substitute for lessons!

I’m not a technical type, does the Producer course still fit?

If technology is not your cup of tea at all, you should rather take over the creative part. In this case it is better to do the COMPOSER COURSE, but it requires some knowledge of the DAW (Digital Audio Workstation).
In such cases we advise you to do the PRODUCER COURSE Beginner and then the COMPOSER COURSE. If you stay focused for 6 months, you will see that technology is not so “bad” and quite easy to understand as we explain step by step. You will receive handouts after each day to review what you have learned in writing. If you have any questions, you can email us or reach out via Instagram or Facebook. We usually respond within 48 hours during the week.

What do I need to take with me when I attend an EMS course, workshop or individual coaching?

It’s best to bring your laptop with DAW installed and a good pair of studio headphones (for DJ workshops, a DJ headphone). For the PRODUCER COURSE you need Ableton Live (at best the Standard or Suite Edition). As an EMS participant you get a 40% discount on Ableton Live and further discounts on software or hardware.

Do I get a certificate?

Upon successful completion of a long-term course, you will be issued a certificate or certificate of attendance by the EMS.

ONE ON ONE LESSONS

How and when can I complete my booked private lessons?

The individual coaching is tailored to you. We will discuss the times with you so that you can plan flexibly. You can take advantage of your individual lessons at EMS Berlin, EMS Cologne or online. Appointments are generally always made by e-mail or phone directly with the EMS.

Individual coaching lessons cannot be canceled, but are never lost (if canceled in time, if already scheduled in advance). You can continue the lessons at any time. If you want to take a coaching break in between, that’s no problem.

Once fixed appointments you can cancel 2 weeks before your individual coaching and change your date. If you cancel at least one week before the coaching, half of the hours will be credited. All one-on-one coaching sessions you cancel one week prior to the date are lost and will be credited 100%. If you would like to change the content during the course of the coaching, we can discuss this together and adjust the schedule thematically for you.

When booking the Apex package you will receive a certificate.

Registration

I need help, have questions, can’t decide!

If you have any questions, please feel free to send an e-mail to: [email protected], or call us in Berlin at +49 (0) 30 530 509 02 or Cologne at +49 (0) 221 17 055 055 (Monday – Friday, 11 am – 5 pm). An EMS team member will answer all your questions.

From what age can I participate?

Our courses, workshops or individual coaching sessions have no age restrictions.

DISCOUNTS

Do I get a discount if I pay for the whole course right away?

Yes, indeed.

Do I get a discount if I book many hours of individual coaching?

Yes, when booking one of our one-on-one coaching packages.

Kann ich ein Einzelcoachingpaket auch in Raten Zahlen?

Ja, in 3 Teilraten. Es fallen jedoch ein wenig Bearbeitungsgebühren an, die den Paketpreis etwas teurer machen, ist aber immer noch günstiger als Einzelstunden. Ausserdem fallen die Extras weg die du bei Einmalzahlung bekommst.

Wo bekomme ich noch Rabatt?

Als Schüler oder Student gewähren wir einen Rabatt von 3% auf alle Kurse und Workshops, bei monatlicher Zahlung (gilt nicht wenn bereits Rabattiert). Wenn du bereits einmal EMS Schüler bist oder warst, bekommst du noch ein Jahr lang Vergünstigungen auf Software, unser Equipment im Shop oder EDU Preise bei Ableton für Live. Bei einem Doppelcoaching (Einzelcoaching + 2. Person) spart die zweite Person 50%. Rabatt-Gutscheine sind nicht für Einzelcoaching-Pakete gültig.

How long do I get EDU discounts through the EMS?

As long as you attend a course, workshop or one-on-one coaching.

What about special promotions like Black Friday or Christmas discounts? Do the discounts apply to everything you offer?

Yes, except for hardware.

INVOICE / PAYMENT

I have questions about my invoice, who do I contact and how?

Send an email to our accounting department: [email protected]

What are the payment options?

You can pay in advance (bank transfer), in cash or by direct debit. Up to an amount of 499,00 € you can pay via PayPal (from an amount of 500,00 € no PayPal payment is possible, then use our other payment options).

Can I pay for individual coaching packages in installments?

Yes, you can finance the amount with us. You can get financing models from us on request.

Where are your bank details?

EMS – Stefano Giachetta
Volksbank Köln Bonn
IBAN: DE60380601868303697030
BIC: GENODED1BRS

PAYPAL: [email protected]

You have a question about a coaching, product or a specific hardware?

Send us your individual inquiry or arrange your personal consultation or trial appointment.

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